CANCHA! - Privacy Policy

1. Introduction

This Privacy Policy explains how CANCHA! ("we," "us," or "our") collects, uses, and discloses your personal information when you use CANCHA! (the "Game"), including any related websites, applications, and services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.

2. Information We Collect

• Account Information: When you create an account, we may collect your username, email address, and password.
• Profile Information: You may choose to provide additional information for your profile, such as your name, display picture, coding experience level, and interest in football.
• User Content: We collect the code you create, team names, strategies, and any other content you submit or make available through the Services.
• Usage Data: We automatically collect information about your use of the Services, including your gameplay activity, progress, features you use, and interactions with other users.
• Device Information: We may collect information about the device you use to access the Services, such as your device type, operating system, and unique device identifiers.
• Log Data: Our servers automatically record certain information when you use the Services, including your IP address, browser type, referring/exit pages, and timestamps.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behavior and preferences within the Services. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

• To Provide and Maintain the Services: To operate the Game, manage your account, and provide you with access to features and functionality.
• To Personalize Your Experience: To tailor the content and features you see based on your profile and usage.
• To Facilitate Gameplay and Competition: To enable you to participate in matches, track your progress, and facilitate competitions.
• To Improve the Services: To analyze usage patterns, identify areas for improvement, and develop new features.
• To Communicate with You: To send you updates, announcements, support messages, and other information related to the Services.
• To Respond to Your Inquiries: To provide customer support and address your questions and requests.
• To Prevent Fraud and Abuse: To detect, investigate, and prevent fraudulent activities and misuse of the Services.
• For Research and Analytics: To conduct research and analyze data to understand user behavior and trends.
• For Marketing and Promotion (with your consent, where required): To send you promotional materials and information about new features or related services that may be of interest to you.

4. How We Share Your Information

• Other Users: Your username, profile information (if you choose to share it), and User Content (such as your code and team names) may be visible to other users within the Services, particularly in competitive modes.
• Service Providers: We may share your information with third-party service providers who assist us with various functions, such as hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your information.
• Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be transferred to the acquiring entity.
• Legal Compliance: We may disclose your information if required to do so by law, legal process, or government request.
• With Your Consent: We may share your information with third parties with your explicit consent.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with the Services, fulfill the purposes outlined in this Privacy Policy, or as required by law. When your account is terminated, we may retain certain information for legitimate business purposes, such as record-keeping, dispute resolution, and fraud prevention.

6. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server infrastructure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices (Under PIPEDA and Other Applicable Laws)

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Withdraw Consent: Withdraw your consent to our processing of your personal information (where processing is based on consent).
• Object to Processing: Object to the processing of your personal information in certain circumstances.
• Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

8. Children's Privacy

CANCHA! is intended for users who are [Specify Age, e.g., 13 years of age or older]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. Cross-Border Data Transfers

Your personal information may be transferred to and processed in countries other than Canada, where data protection laws may be different. By using the Services, you consent to the transfer of your personal information to these countries. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions to which it is transferred.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the Services or on our website. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
hello@woloxtech.com